Privacy Policy - creator-ai

Privacy Policy for Personal Data Processing

This Privacy Policy (the “Policy”) is prepared in accordance with applicable data protection law and describes how creator-ai (the “Operator”) processes and protects your personal data when you use our website and related services.

We treat the protection of your privacy and personal data as a key requirement of our service and aim to respect your rights and freedoms, including the right to privacy, family and personal life.

This Policy applies to all information about Users that the Operator may receive when you use the creator-ai website and its services.

Key terms and definitions

For the purposes of this Policy:

Personal data means any information relating directly or indirectly to an identified or identifiable User.
Processing of personal data means any operation or set of operations performed on personal data, whether or not by automated means (collection, recording, organisation, storage, adaptation, use, transfer, anonymisation, blocking, deletion, destruction).
Operator means a person which alone or jointly with others determines the purposes and means of processing personal data.
User means any person who visits the website and/or uses the creator-ai service.
Depersonalisation means actions that make it impossible to identify a specific data subject without additional information.
Destruction means actions that permanently erase personal data with no possibility of restoration.

Rights and obligations of the Operator

The Operator has the right to:

request accurate information and documents containing personal data from the User;
continue processing personal data where this is permitted by law, even if consent is withdrawn;
determine and implement measures necessary to comply with applicable data protection law.

The Operator undertakes to:

provide information on the processing of personal data upon the User’s request;
organise processing of personal data in accordance with applicable law;
respond to requests of data subjects and their authorised representatives within statutory time limits;
take legal, organisational and technical measures to protect personal data from unauthorised access, destruction, alteration, blocking, copying, disclosure or other unlawful actions;
stop processing and destroy personal data in the cases and manner provided by law.

Rights and obligations of data subjects

As a data subject, you have the right to:

receive information about the processing of your personal data, except where restricted by law;
request rectification, blocking or deletion of your personal data if it is incomplete, outdated, inaccurate, unlawfully obtained or no longer necessary for the stated purposes;
require prior consent for the use of your data for marketing and promotion of goods and services;
withdraw your consent to processing and demand that processing be stopped where permitted by law;
lodge complaints with the competent supervisory authority or courts regarding the Operator’s actions.

You must provide accurate information about yourself and promptly notify the Operator of any changes to your personal data.

Principles of personal data processing

lawfulness, fairness and transparency of processing;
processing only for specific, explicit and legitimate purposes;
no processing incompatible with the purposes of collection;
no combining databases with incompatible purposes;
data minimisation — processing only the data necessary for the stated purposes;
accuracy, sufficiency and, where necessary, up‑to‑dateness of personal data;
storage limitation — data is kept no longer than necessary for the purposes of processing unless a longer period is required by law or contract.

Purposes of processing personal data

The main purpose of processing personal data is to provide the User with access to creator-ai services, sections, materials and functionality of the website, as well as to ensure feedback and support.

The Operator may process the following categories of data: email address, phone numbers and other information voluntarily provided by the User via forms on the website or by other means.

The legal bases for processing include contracts and agreements with the User, the User’s consent and compliance with applicable law.

Conditions and procedure for processing

Personal data is usually processed on the basis of the User’s consent, except where the law permits processing without consent.

The Operator ensures the security of personal data and takes measures to prevent unauthorised access. Personal data is disclosed to third parties only where required by law or with the User’s consent.

The duration of processing is determined by the purposes for which the data was collected, unless a different period is set by law or contract. Once the purposes are achieved, the data is deleted or anonymised.

Transfer and protection of personal data

The Operator may engage third‑party providers (payment processors, hosting providers and others) to deliver services. Such parties process personal data under their own privacy policies and terms.

While the Operator is not responsible for the actions of third parties, we strive to choose partners that ensure an adequate level of data protection.

Cross‑border transfers of personal data may take place where the recipient country provides an adequate level of protection or where you have given explicit consent.

Confidentiality of personal data

The Operator and any persons who gain access to personal data are obliged not to disclose or distribute such data to third parties without the User’s consent, unless required by law.

Restrictions set by the User on the transfer and processing of personal data made publicly available do not apply where data is processed in the public interest or for other purposes defined by law.

Final provisions and contacts

If you have any questions about this Policy or the processing of your personal data, you can contact us via the contacts page on the website or through the communication channels listed there.

The Operator may update this Policy from time to time. The current version is always available on this page and remains in effect until replaced by a new version.